FREE SHIPPING ON ALL US ORDERS OVER $100
SHIPPING
While orders are typically shipped within 7-10 business days, orders may take longer due to unforeseen circumstances. You will receive an order confirmation email once your order has been successfully placed and additional emails once your order has been shipped and delivered.
HFH is not liable for any misplaced or stolen packages. If the address provided to us upon checkout matches the exact address we have shipped your order to, and your tracking number reads as successfully shipped - we are not held responsible if your package has been misplaced. Stolen / lost packages are non-refundable. Certain misunderstandings may apply but evidence must be recorded, please contact shop@heavenfashionhouse.com and we will try our best to assist you with this matter.
Pre-order & made to order items will ship once stock becomes available. The estimated delivery date will be listed in the product description of the item. You will receive an email with tracking once it’s been shipped.
Pre-order shipping dates are subject to delays.
Pre-Orders / Made To Order products are not eligible for cancellation or refunds.
All international orders are shipped Delivered Duties Unpaid (DDU). This means that you, the customer, are responsible for paying your local country's import duties at time of delivery. Placing an order to an international destination serves as confirmation that you understand your responsibility to pay these fees. Unfortunately, we are unable to calculate these fees at time of purchase.
REFUND POLICY
Orders can be returned for free within 7 days of the order being received. All returned items must be in new unworn condition with tags still attached. Returned items received in any other condition will be sent back at your expense unless otherwise agreed upon. We are unable to accept returns after 7 days of delivery. You can contact shop@heavenfashionhouse.com to initiate your return.
SIZING AND MEASUREMENTS
Unless noted otherwise in the product description, all products are listed in US sizing.
How do I indicate my size for HFH Apparel?
To view size charts and measurement directions, please visit the “Size Guide” tab on each product description page. Each chart provides measurements in inches, measured on a flat surface.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™